2 of 2 Permanent Broadband Jobs in Altrincham

Customer Service Advisor/Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor/Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent customer service and strong commercial outcomes. If you’ve also worked … Advisor/Retention Agent you will manage inbound customer enquiries, using strong communication, negotiation and customer service skills to retain customers and recommend suitable broadband packages. The Customer Service Advisor/Retention Agent will play a key role in reducing churn, improving customer loyalty and protecting revenue through effective objection ...

Centre Customer Service Agent A great opportunity for a Customer Support Advisor/Contact Centre Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also … worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY: £26,228 per annum + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday ...