1 of 1 Permanent Root Cause Analysis Jobs in Altrincham

technical support to clients, handling incoming support requests via phone and ticketing systems. You will proactively troubleshoot technical issues, resolve problems efficiently, and identify root causes while maintaining a high standard of service. This role is ideal for someone seeking their first helpdesk position and looking to build … software issues remotely Resolve incidents and service requests within agreed SLAs Accurately log, track, and update support tickets Identify recurring issues and assist with root cause analysis Communicate clearly and professionally with clients in French or Dutch, as well as English Follow documented processes and contribute ...