1 of 1 Permanent ITIL Jobs in Amersham

Technical Skills Advanced knowledge of Windows deployment, administration and troubleshooting. Support and troubleshooting of desktop/laptop hardware and peripheral devices (inc. printers). Experience of working in an ITIL based environment. Experience of ITSM/Service Desk Tools. Experience with image and software deployment tool. Knowledge of LAN fundamentals. Working knowledge of Active Directory. Support and troubleshooting of Microsoft … Person specification EDUCATION, QUALIFICATIONS & TRAINING Evidence of ongoing personal development. GCSE in English and Mathematics at grade A to C or equivalent. Higher/further/vocational education qualification ITIL Foundation Certificate. Experience Previous experience of working in a Service Desk/Helpdesk environment providing support to staff. Previous experience of working in a public sector environment. Evidence of working … to ITIL principles. SKILLS, ABILITIES & KNOWLEDGE Excellent written communication skills using clear and unambiguous language. Ability to document work accurately. SKILLS, ABILITIES & KNOWLEDGE Knowledge of Health and Safety Principles. Good understanding of desktop, server and network systems and how they interlink and function to provide an integrated IT infrastructure. PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear More ❯