3rd Line support Engineer
- Hiring Organisation
- Fortis Recruitment Solutions
- Location
- Amersham, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £45,000 per annum
/Requirements Manage tickets in line with SLA's, keeping customers well informed throughout Taking ownership of escalated tickets through to resolution Supporting and mentoring the 1st and 2nd line team to confidently handle more complex technical issues Monitor and maintain client infrastructure and systems, responding proactively to alerts Strong ...