Digital Service Delivery Manager
- Hiring Organisation
- Pennine Care NHS FT
- Location
- Ashton under Lyne, OL6 7SR, United Kingdom
- Salary
- £49387.00 to £56515.00
summary Lead and continuously improve end-to-end end-user support services - including the Service Desk (1st line), remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change … Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust's Digital estate, systems and services, and device lifecycle/asset management across a regional multi-site Mental Health Trust. Main duties of the job Service Delivery & Operations ...