2 of 2 Permanent Applications Support Analyst Jobs in Avon

Were working with a Bristol based tech co. looking to recruit a hybrid working Level 1 Application Support Analyst to deliver support for the companies applications to customers worldwide. The application support team currently has six support analysts based … company knowledgebase with FAQs, How to.. and technical articles Liaising with different teams for progressing issues through to resolution Other Cloud hosted application support activities Assisting with the download of databases from clients and their restore locally Escalating issues to development for further in-depth analysis Essential skills ...

business is innovating at pace and continually enhancing its technology platform. We are working with our client to recruit a Customer & Application Support Specialist, who will act as a trusted first-point of contact for customers (Banks & Lenders). This role is central to the customer experience … Investigate issues within the platform before escalating where necessary Work closely with internal product, engineering and service teams Support business-critical SaaS applications used by financial institutions Ensure customers feel informed, supported, and confident at all times You will be trusted to manage your workload, prioritise effectively ...