Senior Quality Analyst - Salesforce
- Hiring Organisation
- Hargreaves Lansdown
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
experience testing Salesforce configurations, customisations, and declarative functionality (e.g. Flows, validation rules, workflows). Experience with Amazon Connect or similar contact centre/CTI integrations within Salesforce. Strong understanding of end-to-end Salesforce Service Cloud customer journeys, including omni-channel service environments. Proven ability to build and implement ...