3 of 3 Permanent Customer Engagement Jobs in Avon

Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work … closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational efficiency Conducting customer ...

development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations … environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex ...

Sector to develop and expand relationships across UK government and public sector organisations. This is a strategic, quota-carrying sales role focused on direct customer engagement, account development, and new business generation within a defined territory. The Role As the UK Account Manager Public Sector , you will … existing and target accounts. Sell solutions focused on network visibility, cybersecurity, service assurance, observability, and performance management. Manage complex enterprise sales cycles from initial engagement through to contract award and closure. Maintain a healthy pipeline and deliver consistent forecasting accuracy. Work collaboratively with Sales Engineers and technical specialists ...