3 of 3 DemandTrendPermanent Customer Engagement Jobs in Avon

net new logos and building lasting client relationships in the B2B SaaS space? We’re working with a fast-growing UK SaaS partner that designs and delivers cutting-edge customer engagement and communication platforms. They help organisations modernise how they connect with their customers — from first contact through to long-term loyalty — and they’re looking for a … that can range from quick wins to strategic, multi-stakeholder projects. What we’re looking for 5+ years’ success in complex, consultative B2B SaaS sales — ideally with experience in customer engagement, communications, or cloud-based platforms. A proven track record of exceeding targets in competitive markets. Ability to discuss both technical capabilities and business outcomes with credibility. Comfortable More ❯

Customer Hub Account Manager Bath, Hybrid £26,000 - £30,000 + Benefits Our client, a high-growth SaaS business, is looking to appoint a Customer Hub Account Manager on a full-time, permanent basis to strengthen their expanding Customer Success team. Acting as the first point of contact for all inbound queries, you'll play a pivotal … make sure every interaction is a positive one. Alongside this, you'll capture feedback, identify recurring challenges, and contribute to the creation of improved resources that enhance the overall customer experience. The responsibilities: Act as the first point of contact for all customer queries via phone, email, and live chat, delivering timely and professional responses. Resolve enquiries directly … or liaise with technical colleagues where required, ensuring customers are updated and supported throughout. Maintain accurate records of all customer interactions within the CRM system. Capture and report recurring issues, providing insight to help develop improved FAQs, documentation, and resources. Support customer engagement and retention by ensuring a positive experience at every stage of their journey. Identify More ❯

need: Strong systems administration experience of Windows, Linux/Unix Operating systems RDBMS Database technologies - SQL Server, Oracle, etc Infrastructure installations, data migrations Strong knowledge of Azure Cloud technologies Customer engagement experience A desire to learn new technologies! Big Red Recruitment is working on the role exclusively and we have interview slots available. To learn more about this More ❯