18 of 18 Permanent Customer Service Jobs in Avon

Are you passionate about people and providing outstanding customer experiences? Join Truespeed’s friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care RepresentativeBath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK At … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you’ll be the friendly voice and trusted contact for our valued customers. Whether … by phone, chat, social media, or email, you’ll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent … customer service to their customers.You will be able to continuously grow and develop your skills and certifications working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system … Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice and SOPs Providing a high level of customer service to all clients Liaising with 3rd party software vendors Determine root causes and implement short/long term fixes where appropriate Work toward achieving team and company KPIs The Person: For More ❯

Junior Scheduler/Junior Customer Service (Tech/IT) £25,000 - £28,000 + Full Technical Training + Hybrid + Career Progression + Bonus + Gym Discount Office Based, with Hybrid 2-3 times per week, commutable from Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green and surrounding areas. Are you highly organised individual … you will play a pivotal role in the success of the team. This company have been established for over 20 years, and strive to provide a first in class service, they have a low staff turnover and a great close knit team culture and are now looking to expand. This role will suit a highly organised individual passionate about … opportunity to progress your career, further yourself through fantastic training all whilst retaining a great work life balance. The Role: *Supporting Field Engineers, Customers and Technical Support staff *Managing customer expectations to deliver a brilliant service *Office and home based, 9am-5pm with lots of training The Person: *Highly organised Reference Number: 261786 To apply for this role More ❯

troubleshooting, resolving and escalation of daily support incidents/requests received via ticketing system General AD and M365 user creation and modifications General server room and infrastructure maintenance Maintaining customer machines, installing and updating software to ensure they are fully patched and resolving any known vulnerabilities Supporting users in the use of computer equipment by providing necessary training and … advice Liaise with 3rd part support partners to resolve issues Maintain a high degree of customer service General Requirements Full UK driving licence Previous experience in an IT Support role Good general IT skills and knowledge Proficiency with Operating systems like MS Windows 11 and Server 2016+ Experience in troubleshooting and resolving hardware/software issues Microsoft AD … M365, Intune, Azure familiarity Solid understanding of network principles and network troubleshooting Ability to work independently and as part of a team Excellent problem-solving abilities Strong communication and customer service skills Smart and presentable at all times Relevant IT certifications and knowledge in setting up and maintaining virtualised environments would be beneficial More ❯

DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking … you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers' connected lives. Core Responsibilities: Health & Safety: You'll lead by example, ensuring the highest standards of health … resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at More ❯

to submit your CV for this role. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant, Social Care Support Worker, SEN More ❯

About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team … and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We’re looking for a motivated and customer-focused IT Support Engineer to join our client's growing team. As a key part of our Service Desk, you’ll be the first point of contact for their end clients … printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups are timely Assist with user account creation, password resets, and basic Active Directory tasks Support software installations, updates, and hardware setups Maintain More ❯

Field Support Specialist. Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT … outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using … other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experienceof maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer More ❯

office) Salary: £21,000 - £28,000 Hours: Rotating Shift Pattern - 8:00 16:30 & 9:00-17:00 We are looking for a candidate to join our Group IT Service Desk as a First Line Support. Engineer You will be responsible for the day-to-day 1 st line calls and ticket triage to support end users at the … You will ensure tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely, containing meaningful feedback, thus ensuring an excellent service to all staff across the group. Responsibilities: Responsible for the day-to-day 1 st line calls and ticket triage and first-time fix of incidents and requests. Ensuring … an emphasis on first time fix before escalating to 2 nd line. Escalate incidents and requests to 2 nd line or where appropriate and necessary to the Group IT Service Desk Supervisor and Group IT Service Desk Manager. Ensure tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely More ❯

Description As our Identity Governance Lead, you'll provide leadership, coaching, and coordination to ensure secure, seamless, and well-governed identity services across our enterprise and customer platforms. You'll be responsible for leading and developing the IGA capability within the Information Security function - ensuring that access to systems and data is secure, compliant, and aligned to business needs. … ability to manage competing demands and keep delivery on track. Who you'll be working with You'll lead the Identity Governance team and work closely with our managed service partner, providing leadership, coaching, and direction to help them deliver at pace and grow capability. You'll work closely with the Security Leadership Team, and collaborate across the wider … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication skills, capable of explaining complex More ❯

working in a hybrid office/remote environment and adept at managing and prioritising your schedule. Qualifications and Skills: Proven track record of consistently meeting KPIs and targets. Strong customer service expertise. Excellent communication skills with customers and suppliers. Understanding of the residential conveyancing market and house sales/purchase processes. A Level education or equivalent. B2B sales … conveyancing panel management services provide mortgage brokers and introducers with access to a select panel of pre-approved and regulated conveyancing partners that are focused on quality and seamless service delivery. Using the latest technology, Optimus ensures all parties in a property transaction are informed and updated when any communication or update is sent, or a milestone is achieved. More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

I am looking for a junior to mid level Dynamics 365 CE Developer to join a collaborative team working on the design, development, and support of D365 Customer Engagement solutions. My client is an end user, and the role can be mainly remote based with two days in the office a month (Warwickshire). **Please note that in addition … support and perform software upgrades Ensure code quality through peer reviews and adherence to security standards Requirements: Minimum 18 months' hands-on experience with Dynamics 365 CE (Sales/Customer Service Strong knowledge of SQL and SSIS (or other integration tools like KingswaySoft) Experience with C#/.NET, JavaScript, and debugging plug-ins/workflows Familiarity with Agile More ❯

ads, or updating banners and images on their websites. This is a hands-on and varied role where youll learn a lot and build a strong foundation in tech, customer service, and digital marketing Why Youll Love It Here: Full Time Position : Flexible hours to fit your lifestyle No Experience Needed : We believe in your potential. Full training … Keen to Progress : Always looking to learn and improve. Eye for Detail : Precision and care in everything you do. Creative Flair : Unleash your artistic side in design or development. Customer focused : Excellent communication skills. Career development focus: At SwiftOrder, we're committed to nurturing talent and helping you build a rewarding career. This role is designed to: Provide exposure More ❯

are fit for purpose and deliver business value. Ensure approved tasks are delivered as guided by the SAP Development Lead and Sap UI5 Lead Developer. Ensure delivery of good customer service via consistent, well documented and agreed developed solutions. The Person: Hands-on SAP Development experience. Ability to gain SC Security Clearance Must be a British National, no More ❯

sold electrical products ideally cables however not essential Would potential consider an aligned industry background as long as youve sold to data centres IT literate Must be sales driven & customer service focused Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions More ❯

Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Hours: Thursday 9am - 8pm Friday 9am - 8pm Saturday 9am - 8pm Sunday 9am - 6pm Key responsibilities: Will be required to … diagnostics, repair and replace PC's, Laptops, Printers, and retail equipment with associated peripherals. This may also include basic Servers & relevant network activities in line with business requirements. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence … Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by More ❯