2 of 2 Permanent Delivery Manager Jobs in Avon

Project Delivery Manager Bristol/remote - £45,000 - £55,000 An excellent opportunity to join a fast-growing podcast agency in Bristol as a Project Delivery Manager, leading a team responsible for delivering multiple client projects (podcasts and related content) for large B2B clients. The Project Delivery Manager role will involve implementing and scaling … client services and delivery processes to streamline delivery. It would suit someone with a number of years experience in a creative agency setting, with a strong project delivery background. Main responsibilities will include: Managing end-to-end client delivery Leading a small team including an account manager, producer and designer Putting project delivery systems and More ❯

We are seeking a Service Manager to join our client's team, responsible for ensuring that support services are planned and delivered in line with business objectives, budgets and agreed contractual obligations and expectations. The intention for this position is to create a positive, collaborative customer journey from bid to service delivery execution. Key Accountabilities Customer and Stakeholder … Management Establish and maintain strong relationships with external clients and organisations to understand and meet their service needs Align with customer expectations to ensure a shared understanding of service delivery goals Manage and oversee supplier relationships in accordance with contractual agreements and agreed SLAs Deliver high-quality service and support while adhering to company processes and standards Contribute to … potential or actual service disruptions, ensuring swift resolution Support customer onboarding for service-specific requirements - inclusive of process creation Continual Service Improvement Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and risk reduction Develop and refine service processes, identify areas for improvement, and contribute to solution development Service Reporting and Analysis More ❯