3 of 3 Permanent IT Analyst Jobs in Avon

IT Support Analyst/Stratford-Upon-Avon Are you a tech-savvy problem-solver with a passion for delivering top-notch IT support? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an IT Support Analyst … What You’ll Do: Be the go-to for up to 400 staff, providing exceptional end-user support alongside their team. Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs. Collaborate on exciting technical projects, maintain infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows … more). Champion cybersecurity, contribute to ISO 27001 compliance, and support business continuity efforts. Coach and guide juniors to success while driving innovation in IT processes. Be comfortable working on Service Desk and dealing with tickets and process to a timely manner. Who You Are: You bring 4+ years More ❯

Business IT Continuity Analyst, Disaster Recovery, Cloud Services Client: UK Wide and large renowned market leading Tech for Good Organisation with a reputation for excellence & innovation, with a strong culture that is transforming significantly. You are: An experienced Business IT Continuity Analyst with excellent commercial experience More ❯

Description You will be representing the IT Service Centre to provide 1st line phone support and 2nd line hardware support, as well as fulfilling service requests that are logged with the IT Service Centre. This is a phone-based role, alongside hardware fault diagnostics for laptops, desktops, mobile … phones and other company IT hardware. Responsibilities: To respond in a professional, friendly, supportive, helpful and timely manner to all internal customers who contact the IT Service Centre via telephone or in person. Take ownership of issues raised and manage customer expectations by providing regular contact and progress … Technology departments and drive through a resolution on behalf of the customer to deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. Strive to continually improve personal performance in order More ❯