ITSupportEngineer/Windows/Network/M365/Bristol Role: ITSupportEngineer Location: Bristol Salary: £28,000 - £35,000 I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are looking to hire an ITSupportEngineer on … a permanent basis. ITSupportEngineer Specification: Good experience with M365 and Azure MSP Experience (Desirable) Active UK Driving License Experience with Networking Any experience in Cyber Security (Desirable) If you are an ITSupportEngineer and would like to learn more then please send me your CV and I will call you to … discuss in the strictest confidence. ITSupportEngineer/Windows/Azure/M365/Bristol More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
1st line supportengineer, ITSupport, Service DeskPermBristolHybrid£25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line supportengineer The successful candidate will offer outsourced, 1st line ITsupport (Service desk … security, hybrid cloud as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to the relevant supplier. Maintain records of customer interactions in the ticketing system. Ensuring … high levels of customer satisfaction through timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active directory Previous experience in an ITsupport/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
2nd Line SupportEngineer | Stratford-Upon-Avon | £30,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line SupportEngineer to join their team. Job Description As a 2nd Line SupportEngineer, you will play a crucial role in the company's effective delivery … of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user … satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive More ❯