Technical Support Specialist (Azure, Microsoft 365, MSP)
- Hiring Organisation
- F5 consultants
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
delivery. What You'll Be Doing Providing technical support and fault diagnosis across customer environments Owning customer issues and escalations through to resolution Supporting Microsoft 365, Azure and Intune environments Building strong relationships with customers and key stakeholders Supporting customer onboarding and service adoption Identifying recurring issues … Managed Services environment Experience in a 2nd/3rd Line Support, Escalation, Service Delivery or Technical Support role Strong knowledge of Microsoft 365, Azure and Intune Excellent customer-facing and communication skills Experience managing customer escalations and stakeholder expectations ITIL Foundation or equivalent knowledge desirable Essential Requirements Eligible ...