Jamf-based device configurations and app deployments, manage SIM/carrier, and ensure the fleet's security, compliance, and lifecycle hygiene. Whilst the wider endpoint stack includes both Intune and Jamf, this role is dedicated to Apple mobile devices in Jamf, collaborating with the broader team where policies intersect (identity, conditional access, networking, and security). Key Responsibilities More ❯
IT Support role Good general IT skills and knowledge Proficiency with Operating systems like MS Windows 11 and Server 2016+ Experience in troubleshooting and resolving hardware/software issues Microsoft AD, M365, Intune, Azure familiarity Solid understanding of network principles and network troubleshooting Ability to work independently and as part of a team Excellent problem-solving abilities More ❯
technical support for IT applications and hardware. Diagnose, analyse and resolve incidents or escalate where necessary. Install, configure and maintain software, hardware, and user accounts. Administer iPhones on Intune and manage SCCM tasks. Support desk setups for new starters, moves and organisational changes. Communicate effectively with users via phone, email, and face-to-face. Contribute to identifying recurring … solutions. Keep users updated on the progress of their calls and escalate if needed. Skills & Experience Required Broad IT skills, including end-user support of Windows Server/Desktop, Microsoft 365 (Exchange, Teams), Active Directory, Group Policy, SCCM, Intune. Experience with (or willingness to learn) legal or specialist applications such as iManage, BigHand, Aderant. Strong diagnostic, problem management, and … and enthusiastic with a desire to learn. Customer-focused with strong communication skills at all levels. Desirable Qualifications/Training: SCCM training ITIL Foundation Azure Fundamentals Windows Server Intune Endpoint Administration Working Arrangements & Conditions Flexible shift patterns between 8:00am – 7:00pm (pre-planned rota). Liaise with users at all levels in person, on the phone and More ❯
in an IT support role. Previous experience of working in a customer service role Working knowledge of M365 Stack, Windows 10/11 (Enterprise desirable), desirable experience of Intune and Azure Experience of supporting iPhones and iPads A good team player who is able to fit in well with the current team. In terms of personal qualities we … writing and face to face; good organisation skills, problem solving skills and attention to detail. If you have any of the following it would be desirable but not essential; Microsoft Certified (Desktop Support) ITIL Foundation Certificate What do we offer in return? Annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honorary More ❯
