Senior Service Desk Engineer
- Hiring Organisation
- Randstad Digital
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized, and prioritized in the ITSM tool (ServiceNow/Remedy). Technical Troubleshooting: Resolve issues related to Windows OS, O365, VPN, and Citrix. User Administration: Manage account creations ...