Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Use sound judgment and make decisions that will maximize customer satisfaction. Strive to continually improve personal performance in order to achieve team and departmental SLA's and KPI's. Take responsibility for continuous self-development and own learning, progressing to tier two support an outstanding and professional support to specific more »
Employment Type: Permanent, Part Time, Work From Home
Stratford-Upon-Avon, England, United Kingdom Hybrid / WFH Options
Valpak Limited
and owning all incidents, from P1 to P5 and working with the Group IT Service Delivery Manager to deliver exceptional service delivery standards, to SLA and KPIs. Broad understanding of managing change across complex system implementations and organisation matrices including working within the ITIL operating framework Taking part in Ad more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Xist4 IT
systems. * Experience with Office 365 installation and configuration. * Knowledge of Windows Server support. * Understanding and managing data backups. * Familiarity with ITIL, call management, and SLA compliance. * Experience with IP phone management and configuration. * Excellent English communication skills (written and verbal). * Willingness to travel to other company sites. * A UK more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Core 3
desk Managing the progress of support tickets from inception to resolution, including follow up with 3rd line support, to meet our ServiceLevelAgreement (SLA) targets Encouraging customers to make the best use of the product for automating business processes Delivering additional training and consultancy on site or remotely to more »
