1 of 1 Permanent Ticket Management Jobs in Avon

on technical support for Microsoft 365 and Azure services while working closely with dynamic software engineering teams. You'll play a key role in service migrations, onboarding/offboarding, ticket prioritisation, and ITIL-based processes. This role also involves consultancy, on-site audits, and producing clear reports for clients, making it ideal for someone looking to step up in … design and build of new client environments. Essential Skills: Practical experience supporting Microsoft 365 and Azure services. Proven track record of managing tenant migrations. Experience with ITIL processes and ticket management/escalation. Strong written and verbal communication skills for client reporting. Ability to prioritise workload effectively in fast-paced environments. Experience supporting software engineering or technical project More ❯