1st Line Technical Support Analyst – MSP ( Onsite in our Bristol office Mon - Fri)
- Hiring Organisation
- Braundton Consulting Limited
- Location
- Westbury-on-Trym, Bristol, Avon, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
issues. You’ll deliver exceptional service, resolve common technical problems, and keep users supported and informed throughout. What You’ll Do Troubleshoot Windows, Microsoft 365, basic networking, and hardware issues Handle account setups, password resets, and software installs Own tickets from start to finish Use PSA/… Contribute to documentation and continuous improvement What You’ll Bring Confident communicator with great customer-service skills Strong problem-solving ability Experience supporting Windows 10/11, Microsoft 365 & AD Basic networking knowledge (DNS, DHCP, VPN) Desire to learn and progress in a busy MSP environment ...