Service Operations Manager
Aylesbury, England, United Kingdom
Utimaco
solutions and cybersecurity technologies with headquarters in Aachen (Germany) and Campbell (USA). For over 40 years, we have been developing innovative solutions for the protection of people, data and communications that meet the highest standards. We are the world's leading manufacturer of hardware security modules and compliance solutions in a wide range of industries such as … future of IT security. Tasks Operate and maintain the HSMaaS offering, ensuring uninterrupted service delivery and 100% availability. Manage customer onboarding, service delivery, and large-scale migrations across data centers or HSMs with no service disruption. Lead the opening of new data center instances globally, including due diligence, procurement, setup, and audits. Oversee change control processes … ability to manage complex, concurrent projects in regulated environments (e.g., ISO 27001, PCI DSS). Strong technical knowledge of networking (TCP/IP, TLS, firewalls), infrastructure operations, and data center environments. Experience with problem solving, incident analysis, and operational logging in secure service settings. Excellent attention to detail, analytical thinking, and the ability to quickly understand complex systems. More ❯
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