IT Support Team Lead
Aylesford, Kent, South East, United Kingdom
Oscar Associates (UK) Limited
IT Support Team Lead - £40,000 - MSP - Gillingham We are recruiting for an IT Support Team Lead on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where you will oversee a … team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and … peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and More ❯
Employment Type: Permanent
Salary: £35,000
Posted: