Remote Digital Customer Community & Education Manager
- Location
- Kilmarnock, Ayrshire, United Kingdom
maintaining Soldo s digital B2B customer community strategy and ecosystem. Key responsibilities: Community Strategy Customer Education & Content Knowledge Management Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing Must have: Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS … best practices. Familiarity with B2B customer community platforms, content management systems and digital engagement tools. Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. Experience managing digital customer ...