2 of 2 Permanent Risk Management Jobs in Ballymena

Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process … hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design/Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured ...

projects spanning Engineering, Operations, Business Systems, Infrastructure, Cyber Security and Customer Solutions, delivering initiatives from initiation to implementation. The role requires strong planning, governance, risk management and clear communication, with the ability to coordinate cross‐functional teams and third‐party suppliers to achieve business #J-18808-Ljbffr ...