2 of 2 Permanent Customer Service Jobs in Banbridge

Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. … with trusted transparency. Position Overview: Due to continued business growth, EOS are seeking an Operations Associate to help fulfil and exceed the company’s service delivery requirements. Daily Duties: Sourcing and liaising with third party vendors globally to provide IT & AV equipment Manage delivery timescales, mitigating delays and reporting ...

days followed by two nights (6am-6pm/6pm-6am), 12-hour shifts 100% office-based Key Purpose of the Job: Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the number of calls passed … users and engineers, both internally and externally. To ensure prompt and accurate information is scheduled. To prioritise workload and meet contractual deadlines. To answer customer telephone calls, ensuring internal customer service standards are met. Any other reasonable requests from the line supervisors and the Head of Service ...