IT Service Delivery Manager JBLE1 NI
- Hiring Organisation
- MCS Group
- Location
- Banbridge, Co. Down, UK
experience Acting as the senior escalation point for operational and technical issues Leading major-incident response and service-restoration activities Overseeing device deployment, employee onboarding and offboarding Improving IT support processes, documentation and knowledge management Using root-cause analysis to reduce recurring incidents Managing relationships with IT suppliers and third ...