1 to 2 of 2 Permanent Customer Service Jobs in Banbury

As the Technical Service Manager, you will be joining a fast growing business based in Banbury. As the Service Manager, you will play a critical role in ensuring the delivery of high-quality service to their clients. You will oversee the service department, including technical support … repairs, and customer assistance. This role incorporates both on-site engineering and office based Monday - Friday 9am - 5pm. Key Accountabilities and Responsibilities for the Technical Service Manager Lead and manage a team of service technicians and support staff, providing guidance, training, and support to ensure exceptional service delivery Oversee all aspects of service operations, including scheduling, dispatching, and prioritising service requests Provide technical expertise and assistance to clients and internal staff regarding the installation, operation, and maintenance of medical devices. Troubleshoot technical problems and coordinate solutions with manufacturers as needed Coordinate repair and maintenance more »

and when required, Microsoft Teams for virtual face to face meetings Be an ambassador for our client, maintaining high personal standards and levels of customer service when speaking to customers or attending our clients own events, as well as external events Build strong industry knowledge through monitoring websites more »