2 of 2 Permanent Stakeholder Management Jobs in Barnet

application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support and operational management of Microsoft Dynamics 365 (D365) and integrated applications Oversee the IT Helpdesk function, ensuring high-quality support across D365 and other business systems Ensure … particularly supporting D365 environments Strong experience managing third-party vendors, including D365 partners and support providers Background in application support, service delivery, or helpdesk management, with exposure to D365 support models Experience working within DevOps practices and environments Solid understanding of ITIL processes (Incident, Problem, Change Management) Ability ...

Responsibilities What You'll Be Doing Service delivery: Lead IT service delivery across all College sites, owning end‐to‐end performance including incident management, escalation, and continuous service improvement, and setting, monitoring and reporting against SLAs and KPIs. Cyber security and resilience: Hold accountability for cyber security, including incident … business continuity plans. Infrastructure and integration: Ensure effective integration between IT Support and IT Infrastructure to provide a seamless service, and oversee the management and support of application software across the College. Operational leadership: Line‐manage the IT Support Team Manager and IT Infrastructure Team Manager, ensuring effective resource ...