1 of 1 Permanent Head of Operations Jobs in Barnsley

NHSBT is committed to being the best donation, transplant and transfusion service in the world. We work collaboratively as a team to ensure every valuable organ, tissue and unit of blood is being used to best effect, and you could be central to this challenge with your visionary approach to delivering seamless Digital, Data & Technology Services (DDTS) services. This … pivotal role will see you leading the delivery and development of effective Service Operations, providing operational resilience and high levels of customer satisfaction as we continuously improve our systems and services. Leading the IT Service Desk, site-based IT support teams, IT Operations and Change, Problem and Service Asset & Configuration Management teams, your role will involve … fulfilling service level agreements and contractual obligations for each IT service through effective use of people, processes and technology. As part of that, youll need to describe the scope of services, delivery models and motivate a large team of people as well as ensuring effective transition planning by implementing robust service take-on processes. By taking More ❯