IT Service Desk Team Lead
- Hiring Organisation
- Adecco
- Location
- Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £35000/annum
continuity. Manage support tickets diligently, driving problems to resolution and ensuring appropriate follow-up. Produce technical documentation covering installations, configurations, and troubleshooting processes. Provide Management Information (MI) to track performance and support compliance requirements. What You Will Bring: Previous experience in an IT customer service environment, demonstrating strong leadership … laptops, printers, and peripheral devices. Understanding of networking concepts including patching and switches. Awareness of IT security principles such as antivirus software, firewalls, and patch management. Strong accuracy and attention to detail, coupled with a solutions-focused approach to problem-solving. What You Can Expect From Us: A minimum ...