3 of 3 Permanent Customer Retention Jobs in Basildon

Head of Clover Product & SMB Growth EMEA

Hiring Organisation
Fiserv
Location
Basildon, Essex, United Kingdom
Salary
£ 100 K
accelerating Clover adoption across priority markets and channels, and migrating existing non-Clover SMB merchants onto the right Clover-led solution where it improves customer experience, revenue, retention and long-term platform simplification. The successful candidate will bring product leadership, commercial judgement, market proximity, decision-making discipline … Clover growth initiativesManage products and initiatives strategically and tactically through the lifecycle, linking roadmap decisions to revenue, margin, retention, adoption and customer outcomesCreate a disciplined approach to back-book migration, including prioritisation, commercial cases, customer impact, operational readiness and market sequencingServe as the primary EMEA ...

General Manager, Clover UK

Hiring Organisation
Fiserv
Location
Basildon, Essex, United Kingdom
Salary
£ 80 K
leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.Operating with the backing of a global fintech leader … accountability for the Clover UK P&L and overall business performanceDeliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadershipDrive customer acquisition, retention, product adoption, and increased customer lifetime valueAllocate investment effectively to maximise growth opportunities and long-term business valueBuild ...

Facilities Helpdesk Manager

Hiring Organisation
CBW Staffing Solutions Ltd
Location
Basildon, Essex, South East, United Kingdom
Employment Type
Permanent
Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...