6 of 6 Permanent Customer Service Jobs in Basildon

Technical Customer Support Coordinator Basildon | Full Time | Temporary until March 2027 | Hybrid We are seeking a proactive and organised Technical Customer Support Coordinator to join a busy Customer Service Technical Support Team, providing administrative, reporting and customer service support across Technical Support and Parts … reports. Manage delivery and collection queries between dealers and carriers. Liaise with Technical Support, Parts, Logistics, Sales and dealer network teams. Ideal Candidate: Previous customer service, administration or technical support experience. Strong Microsoft Office skills, particularly Excel. Experience using Qlik Sense and/or DMS systems is desirable. ...

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

cycle & high-value projects to join their team, working both on site in Basildon and being part of the management of projects working on customer sites both nationally and internationally. You will play a key role in coordinating internal departments, managing customer relationships and ensuring successful project delivery … start time, private healthcare, generous holiday allowance and more, this is an excellent time to join this fast-expanding company. Key Responsibilities & Duties: Manage customer projects from initial order receipt through to successful delivery. Coordinate cross-functional teams including Customer Service, Production Planning, ERP coordination, engineering, production ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Operations Manager to join a global leader in automated logistics and engineering solutions. This is a rare opportunity to take ownership of a major customer site within a highly automated distribution centre, where you'll have the autonomy to shape the operation, build your own team and create … safety and continuous improvement. As Engineering Operations Manager , you'll be responsible for the overall leadership of the engineering and operational function, ensuring exceptional customer service, outstanding engineering performance and the successful delivery of contractual KPIs. This is more than just managing an existing operation — you'll play ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary ...