are maintained. Experience with Labview advantageous. Understanding requirements of current quality standards and build practices. IPC, 5S etc. Good soldering and rework skills. Good Windows based PC skills. The person; Focused, polite and determined. Ability to converse effectively in a concise technical manner with customers. Be able to work more »
maintenance Escalate complex issues to 3rd line support Document support activities and resolutions Collaborate to improve processes and service delivery Ensure client satisfaction Technologies: Windows 10/11, Windows Server 2016/2019 Active Directory, Office 365, Exchange Online, Azure VMware, Networking (TCP/IP, DNS, DHCP, VLANs … Endpoint security solutions (antivirus, firewalls) Backup and recovery tools (Veeam, Altaro) Requirements: 2+ years in 2nd line support Strong knowledge of Windows OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications (CompTIA A+, Microsoft MCSA, ITIL) a plus more »