2nd Line IT Engineer
- Hiring Organisation
- Circle Group
- Location
- Basildon, Essex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
responsible for: Delivering 2nd line remote support services to contracted and non-contracted clients, managing tickets through to resolution. Troubleshooting complex desktop, server, and network issues - not just administration, but hands-on problem solving. Managing and responding to P1/Major Incidents, ensuring timely escalation and communication throughout. … Looking For Essential experience: MSP background - essential. You'll need to hit the ground running. Strong Microsoft 365 and Azure administration and troubleshooting. Windows Server - solid working knowledge and hands-on troubleshooting experience. Networking fundamentals - routing, switching, VLANs, LAN/WAN. Firewall experience - SonicWall is advantageous ...