2 of 2 Permanent 2nd Line Support Engineer Jobs in Basingstoke

Role: 2nd Line Storage Support Engineer Location: Basingstoke (Travel to customer site required) Working Pattern: Shift Working (0700 - 1500 or 1100 - 1900) About the role We are seeking a 2nd Line Storage Support Engineer to join … our team of 2nd and 3rd Line engineers. Your responsibilities will include assisting a high-profile user community, maintaining daily contact with customers and stakeholders, and utilizing the IT Service Management Toolset. Monitoring Event Management tooling, triage, and escalation are critical components of this role. Our purpose … We aim to make the world more sustainable by building trust in society through innovation. As a 2nd Line Storage Support Engineer, you will contribute to this mission by working with new technologies within a team that values sharing ideas to improve our More ❯

2nd Line Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2nd Line Wintel Support … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd line support across a broad Windows estate, with opportunities to grow your technical skills while contributing to a … service that really makes a difference. Key responsibilities: Provide 2nd Line support within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining More ❯