2 of 2 Permanent Change Management Jobs in Basingstoke

complex issues, perform root cause analysis, and implement permanent solutions. Manage and maintain Windows Server environments, Active Directory, patching, backups, and security controls. Support change management, disaster recovery, and system upgrades. Automate operational tasks through scripting and process improvements. Collaborate with internal teams and external vendors. Create … Windows Server, Active Directory, DNS, Group Policy, and virtualization technologies. Experience with Microsoft SQL Server administration and support. Familiarity with ITIL-based incident and change management processes. Excellent troubleshooting, communication, and documentation skills. Experience with PKI, Hyper-V, networking, or data center operations is advantageous. Relevant Microsoft ...

balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership of the day-to-day delivery of IT services, ensuring SLAs and KPIs are consistently met Act as the senior escalation point … both operational and technical issues Keep processes, documentation, and standards up to date and continuously improving Oversee incident, problem, and change management Ensure customer environments are stable, secure, and aligned with best practice Team Leadership & Development Lead and support technical support and project teams Coach, mentor, and develop ...