11 of 11 Permanent Customer Service Jobs in Basingstoke

We have a new opportunity for a Customer Service Delivery Specialist to join our Customer Service Management Centre (CSMC) Team based in either Hertford or Basingstoke. We offer hybrid working at SNG, you'll need to be able to come in to the office regularly during your initial training. This is a full time permanent role … where we are offering a starting salary of £32,000 - £38,000 depending on experience. The role: The CSMC is our main point of contact. As our Customer Service Delivery Specialist, you will play a pivotal role in transforming how we engage with our customers. The role will provide support in the delivery of customer choice/… This is an exciting journey to be part of as we enhance our omni-channel offering. What we are looking for: Someone who is passionate about delivering first class customer service with an ability to analyse and interpret data to drive service improvements. Collaborative working with key stakeholders is key to providing a unified customer experience. More ❯

Customer Service Manager Based in Andover Permanant - Full Time Salary Circa £50,000 REED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Service Manager. As a Customer Service Manager your duties will include but are not limited to: CRM Administration & Support: Maintain and optimize CRM systems such More ❯

Location: Dummer, Basingstoke Salary: £30,000 - £32,000 + OTE Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their main point of contact for all Communication, Data and IT needs T o identif y … up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible To complete r eview s with an aim to ensure customer satisfaction, strengthen customer relationships and raise opportunities to up-sell and cross-sell … with a n aim to hit sales target by the end of each month Project management of solution delivery and any e scalations within the assigned customer base To maintain accurate records on the CRM and utilise the required pipeline and quoting portals Hit monthly sales target for new MRGP and renewals focus Account Management of c. More ❯

Account Manager Location: Dummer, Basingstoke Salary: £30,000 - £32,000 + uncapped OTE (realistic £45k+) Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their main point of contact for all Communication, Data and IT … needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible To complete r eview s with an aim to ensure customer satisfaction, strengthen customer relationships and raise opportunities to … and cross-sell with a n aim to hit sales target by the end of each month Project management of solution delivery and any e scalations within the assigned customer base To maintain accurate records on the CRM and utilise the required pipeline and quoting portals Hit monthly sales target for new MRGP and renewals focus Account Management of More ❯

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Future proof your career! REMOTE. UK ONLY. £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer … are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional … Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service More ❯

Engineer Job ID: 34034 £28,000 - £33,000 per annum 8:30am – 5:00pm Monday – Friday Full Time, Permanent Basingstoke Our client is a market leading Audio-Visual equipment service provider. They are seeking the right individual, who is passionate about Audio Visual equipment to join their team as an AV Support Engineer (This role will predominantly be office … based with travel to customer sites in and around London you will have a business card to expense all travel). The successful candidate will support at both an operational and service/break fix level and will be required to provide a full office service to the client, including the day to day running of Audio … AV Support Engineer background needed for this role: Either previous experience as an AV Support Technician/Engineer or worked in a similar role as a Helpdesk Engineer, Field Service Engineer, Installation Engineer, Commissioning Engineer, Live Events Engineer etc. Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Strong understanding of AV Cabling, HDMI More ❯

Development Manager you will play a pivotal role in achieving our vision: Impactful Work : You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration … As Development Manager , you will take a proactive and strategic approach, holding overall operational responsibility for the development. This includes ensuring compliance, promoting health, safety and wellbeing, and delivering service excellence and value for money. Key Responsibilities: Delivering effective service levels, and acting as the FirstPort representative towards customers, clients and Developers as appropriate, ensuring all areas aspects … managing holiday/sickness absences and organise shift cover, undertaking or organising emergency cover as required. Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts together with preparation and presentation of bi[1]monthly financial summary reports. Hold proactive customer/contractors and client meetings, ensuring issues are More ❯

education, facility and property management, manufacturing, local and central government. Role Summary : A multi skilled role supporting the delivery and maintenance of platform configurations that meet business, regulatory, and customer needs. This role will operate across the end-to-end lifecycle of a configuration change, from triage to release management, ensuring quality, communication, and efficiency is upheld to the … out strategies. Maintain detailed end-to-end visibility of requests and expertly manage stakeholder communication and expectations. Analyse compliance questionnaires and provide feedback to the business and/or customer for potential improvements Design high quality prototypes & technical specifications for configuration solutions, in line with Group standards & processes. Configure design specifications into the required platform environments using appropriate tooling. … and documentation skills. Ability to interpret requirements and translate them into logical solutions. Collaborative mindset and strong communication skills. 2+ years' experience in construction compliance. 2+ years' experience in customer service, success, or management. Proven experience in project delivery. Proven experience in compliance questionnaire creation, review, or improvement. Knowledge, Skills, Experience and Qualifications: Proven experience working with digital More ❯

re looking for women with little or foundational experience in IT or relevant transferable skills and experience who are ready to specialise in network engineering. Whether you're a service leaver, early-career professional, or looking to upskill, this programme is designed to accelerate your transition into a high-demand technical role through a salaried training programme. This immersive … t necessarily need experience in networking - just transferable skills such as: Computer literacy and confidence learning new systems Basic understanding of networking and IT security principles Strong communication and customer service skills Ability to collaborate effectively within a team Any experience with infrastructure or technical problem-solving is a plus Working Hours & Conditions: Training Phase: Monday to Friday More ❯

and growth in the market. Responsibilities: Sales Development: Proactively identify and pursue sales opportunities, cultivating strong relationships with clients and partners to drive revenue growth. Client Management: Provide exceptional customer service, addressing client inquiries, resolving issues, and ensuring client satisfaction. Product Knowledge: Stay updated on the latest technology products and solutions, effectively communicating their features and benefits to More ❯

minimum 4% employee contribution Eligibility to participate in Employee Incentive Schemes Come and join us and be part of a team dedicated to employee engagement, excellence and beyond all customer delight. We offer: A competitive salary scale dependent on your experience. A 40-hour working week, Monday to Friday Overtime opportunities - time plus half Monday to Saturday & some bank … holidays, double Time on Sundays and some Bank Holidays 25 days annual leave + statutory bank holidays Additional days holiday based on long service milestones Company pension scheme - 6% employer contribution; minimum 4% employee contribution Discount scheme, with access to deals from some of the UK's largest brands "Recommend a friend scheme" - if you enjoy your role, recommend … You would conduct routine maintenance checks and repairs on machinery to ensure optimal performance and safety. Being located at one of our depots, you'll bring your expertise to service Linde forklifts and other state-of-the-art material handling equipment, forging strong relationships, and delivering exceptional service and support. Being an integral part of in our operation More ❯