through critical technology upgrades and integrations. As Operations Manager, you'll report directly to the Managing Director and lead daily business operations with a strong focus on software implementation, datamigration, and systems integration. This is a pivotal role requiring both strategic oversight and hands-on execution, especially in adopting new technologies that will shape the future of … our collections and recovery services. Responsibilities: Lead the implementation of new software and technology , ensuring seamless systems integration and enhanced operational efficiency. Own and manage datamigration and portfolio onboarding , including campaign setup and testing. Oversee internal and outsourced collection teams, ensuring performance meets KPIs and regulatory standards. Produce and manage accurate client reporting , providing key insights and … data analysis for strategic decisions. Build and nurture relationships with external partners, including field agents, recovery agents, and legal support. Drive business innovation by creating and improving operational processes and documentation. Champion a culture of compliance, customer focus, and continuous improvement across the team. Requirements The successful candidate will be able to demonstrate the following: Proven experience in an More ❯
business through critical technology upgrades and integrations. As Operations Manager, you'll report directly to the Managing Director and lead daily business operations with a focus on software implementation, datamigration, and systems integration. This is a pivotal role requiring both strategic oversight and hands-on execution, especially in adopting new technologies that will shape the future of … our collections and recovery services. Responsibilities: Lead the implementation of new software and technology , ensuring seamless systems integration and enhanced operational efficiency. Own and manage datamigration and portfolio onboarding , including campaign setup and testing. Oversee internal and outsourced collection teams, ensuring performance meets KPIs and regulatory standards. Produce and manage accurate client reporting , providing key insights and … data analysis for strategic decisions. Build and nurture relationships with external partners, including field agents, recovery agents, and legal support. Drive business innovation by creating and improving operational processes and documentation. Champion a culture of compliance, customer focus, and continuous improvement across the team. Requirements The successful candidate will be able to demonstrate the following: Proven experience in an More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
business and technical teams to analyse requirements, define architecture, and implement scalable, maintainable solutions. Develop and support both MVC and Console apps , leveraging SQL Server and integrating with external data sources and APIs. Lead end-to-end implementations, including security, datamigration, integration, and performance tuning. Team & Technical Leadership Provide technical direction and oversight to other developers … Deep experience with the ASP.NET MVC framework .. Proficient in .NET (C#), JavaScript, Web API, SQL Server , and working knowledge of HTML, CSS, XML, JSON . Comfortable with complex data modelling and performance optimisation in large-scale MVC environments. Adept at explaining technical solutions to non-technical stakeholders and working closely with business users. Hands-on experience with CI … in agile delivery environments, particularly at scale. Knowledge of SSRS, FetchXML, SSIS, or other reporting and ETL tools. Experience with Razor Pages (Portals) and customer-facing apps. Familiarity with data compliance standards (e.g., GDPR) and security models within MVC. Soft Skills & Traits A confident problem-solver with the ability to work independently and mentor others. Strong team player who More ❯