2 of 2 Permanent Journey Map Jobs in Basingstoke

Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions. Create and maintain research documentation, personas, and journey maps. Present findings to stakeholders and influence decision-making with evidence-based insights. Ensure compliance with accessibility, data protection, and ethical research standards. Required ...

expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey maps specifically for the Teaching Vacancies service. Identify strategic opportunities for innovation, specifically looking for ways to integrate AI and interactive tools into … user journey to enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. ...