3 of 3 Permanent Service Management Jobs in Basingstoke

for a 3rd Line Cloud Network Engineer to join a small team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the design and engineering teams. Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations … Lead. Carrying out a readiness assessment for new releases entering service from the Engineering Team Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Key skills and experience: Cloud Administration (e.g. Broadcom: NSX-T) Your transferable skills and experience: Firewall Management (e.g. Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS \ Juniper More ❯

of a dynamic team supporting secure cloud infrastructure environments, with a strong focus on VMware technologies and lifecycle management. This is a hands-on role involving incident response, change management, and readiness assessments for new releases. Youll work closely with Engineering and Service Management teams, contributing to documentation, automation, and continuous service improvement. Whats on Offer … compensated) Excellent career progression and skill up opportunities What were looking for Strong experience with VMware technologies: vCenter, ESXi, NSX, VCF etc Experience with Windows Server environments Event Management tooling (SCOM, Aria Operations or similar) Automation & scripting (PowerShell) Critical thinking and problem-solving skills Ability to take on technical leadership responsibilities Desire to skill up and learn new technologies More ❯

to join our team supporting 2nd and 3rd Line engineers. Your role will involve assisting a high-profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role. Your skills and experience ITSM Tooling Event Management Tooling (SolarWinds More ❯