Product Support Specialist
- Hiring Organisation
- RedRock Resourcing
- Location
- BA1, Bath, Bath and North East Somerset, Somerset, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £37500/annum Excellent Benefits Package
Providing remote technical support and troubleshooting for software and instrument integration issues Install, configure, and maintain software solutions and supporting infrastructure Support integrations with analytical and laboratory instrumentation Troubleshoot communication issues involving RS232, USB, Ethernet, COM ports, and drivers Deliver customer training and assist with software implementations Support database … effective solutions Travel to customer sites across the UK, with occasional European and international travel What We're Looking For Strong troubleshooting, diagnostic, and analytical skills Experience supporting hardware and software environments Excellent communication skills and a customer-focused approach Ability to manage workloads effectively and prioritise ...