nd - 3 rd Line support for IT systems, infrastructure and Cloud technologies Help design new solutions, based on operational requirements knowledge of the following IT components/Solutions: WindowsServer 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall … success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. WindowsServer 2016+, configuration, administration and support Hardware support, including racking/(un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows … Experience with MECM is desirable Experience with Tanium is desirable Experience with Anti-Malware solutions, e.g. Falcon CS System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle Windows Terminal Server/RDS desirable Linux administration desirable Knowledge and experience of Role Based Access MS Azure Associate/Expert desirable Teleperformance is a worldwide leader in More ❯
support, troubleshooting, and documentation—ensuring system reliability, performance, and security. What You'll Be Doing Designing and implementing complete IT systems (hardware, software, and networks) Configuring and managing WindowsServer environments Administering Group Policy Objects (GPOs) to enforce system standards Managing network switches and firewall configurations Supporting deployment and maintenance of IT infrastructure including backups and … Looking For You should be a self-starter who thrives in collaborative environments and enjoys solving complex IT problems. Key experience and knowledge includes: Strong working knowledge of WindowsServer & Desktop OS environments Experience in OS imaging, preparation and deployment Familiarity with server, networking, and firewall infrastructure Solid understanding of IT security principles and More ❯
Microsoft, CompTIA, or Cisco are advantageous Skills & Experience needed for Senior IT Engineer role Proven experience in a standalone Senior IT Support role Strong knowledge of Microsoft environments (WindowsServer, AD, O365, Teams) Experience with ERP systems and NetSuite finance software Familiarity with Power BI and data reporting tools Solid understanding of networking, cybersecurity, and infrastructure … site IT infrastructure: servers, networks, end-user devices, and peripherals Provide 1st–3rd line support to 100 users across desktop, mobile, and cloud environments Administer Microsoft technologies including WindowsServer, Active Directory, Office 365, and Teams Support and maintain ERP systems and finance software (NetSuite) Develop and manage Power BI dashboards and reporting tools Ensure cybersecurity More ❯