organisation To have a broad understanding of the financial services sector To be passionate about customer experience, accessibility and a desire to help those most in need, with a continuousimprovement and digital focus Excellent knowledge and understanding of mobile apps and services best practice both in financial services and other industries Proven in engaging with customers More ❯
and networks are proactively monitored, security events are accurately detected and triaged, and incidents are responded to base on their severity and business impact. Leading the design, assurance, and continuousimprovement of security systems and tooling, ensuring alignment with national cyber standards and best practices (e.g. NCSC, ISO 27001, NIST). Collaborating with architects, risk owners, and More ❯
line with KPIs and budget requirements Liaise with customers for bid clarifications and technical queries. Follow up on tender submissions to get feedback and use this information in a continuousimprovement process. This will be treated on a case-by-case basis with or without sales function input In conjunction with finance and operations, formulate costings and More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Dupen Ltd (Dupen Recruitment)
opportunity to join a fast-growing organisation where your data skills will directly support strategic campaigns and business growth. The team is welcoming, collaborative, and values precision, curiosity, and continuous improvement. Offers subject to satisfactory DBS clearance. Services advertised by Dupen are those of an Agency. More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Dupen Ltd
opportunity to join a fast-growing organisation where your data skills will directly support strategic campaigns and business growth. The team is welcoming, collaborative, and values precision, curiosity, and continuous improvement. Offers subject to satisfactory DBS clearance. Services advertised by Dupen are those of an Agency. More ❯
ensuring seamless service delivery with a strong focus on IBMi systems. This is a new role where you’ll be the driving force behind shift performance, service quality, and continuous improvement. At Service Express, our Operations Team Leaders are at the heart of our 24/7 Command Centre in Bedford, making sure our systems run smoothly, our teams … You’ll Be Doing: Lead, mentor, and inspire a team of Operations Analysts Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service … Lead with Impact: You’ll play a key role in shaping the performance and culture of a 24/7 operations team, directly influencing service quality and customer satisfaction Continuous Development: We’re committed to your growth—offering leadership development, technical training, and opportunities to expand your expertise across technologies Collaborative Culture: Join a supportive, people-first environment where More ❯