Permanent IT Analyst Jobs in Bedford

2 of 2 Permanent IT Analyst Jobs in Bedford

Senior Business Analyst, Commercial Operations IT

Bedford, England, United Kingdom
ZipRecruiter
bring together a diverse group of individuals with different viewpoints and skill sets to be a part of a productive and inclusive team. We are seeking a Senior Business Analyst (Sr BA), Commercial Operations IT (MDM, Data Lake, Analytics) to partner with vendors and business users to support and enhance Commercial platforms. This role will act as a … the Commercial Operations space. The Sr BA will be critical in collecting, clarifying, and translating business requirements into detailed documentation and solutions. As a member of the Commercial Excellence IT Team, this role will work closely with cross-functional teams, including Sales, Marketing, Finance, and external vendors/partners, to support operational improvements, systems enhancements, and the seamless implementation … Requirements Gathering & Documentation: Gather and document business requirements, creating actionable plans for technical development, process enhancements, and system optimization. Cross-Functional Collaboration: Collaborate with teams across Commercial Operations, Finance, IT, Sales, Marketing, and external vendors to identify business process inefficiencies and system requirements, ensuring solutions align with operational goals. System Testing & Deployment: Support the testing and implementation of system More ❯
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IT Help Desk Analyst

Bedford, England, United Kingdom
Wells & Co
English pubs in France, and over 140 years of history! In a nutshell, an exciting time to join us. To support our growth plans, we are looking for an IT Helpdesk Analyst to provide 1st Line IT support for head office and managed house employees and systems in the UK and abroad. The Role: The IT Helpdesk Analyst will be the first point of contact for all IT issues across the business. No two days are the same. You will work closely with the wider IT Department to resolve incidents and requests. Support will involve remote connectivity and occasional physical travel. Provide 1st line support in line with SLAs to local and … remote users and systems. Ensure all open IT incidents are progressed and updates communicated to end users. Respond to proactive monitoring alerts, logging and escalating incidents as appropriate. Maintain communication with users throughout the incident/request lifecycle. Follow escalation procedures for tickets. Collaborate with other IT team members on escalated issues. Assist with user and equipment provisioning More ❯
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