IT Support Specialist
- Hiring Organisation
- EA FIRST LTD
- Location
- Bedford, Bedfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
great user experience. You'll be involved in day-to-day IT support, system maintenance, and onboarding/offboarding activities, working across a modern Microsoft-based environment. Key Responsibilities Provide first- and second-line technical support to end users (in person, phone, email, and ticketing system) Troubleshoot hardware, software … using ticketing systems and remote support tools Working knowledge of cybersecurity principles Experience with Active Directory, Office 365, and Azure Active Directory Experience with Microsoft Intune Basic understanding of servers, virtualization, and cloud platforms Excellent problem-solving and communication skills Ability to work independently and manage multiple ...