2 of 2 Permanent User Experience Jobs in Bedford

desirable, effective, usable, accessible and inclusive. You will also work with the rest of UCD team to champion and evolve the practice of user centred design at MaPS and align it with the GDS Service Standard. Your design skills and experience will help MaPS achieve our mission … within a multi-functional team by sharing insights, principles and best practices with non-designers. Collaborating with a cross functional team to implement the user experience vision for MaPS’s digital channels. Advising and teaching colleagues of all levels in your areas of special expertise. Helping internal colleagues ...

Support Specialist, you will provide first- and second-line technical support to users across the business, ensuring minimal downtime and a great user experience. You'll be involved in day-to-day IT support, system maintenance, and onboarding/offboarding activities, working across a modern Microsoft-based environment. … software, network, and system issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Support operating systems including Windows, macOS, and Linux Manage user accounts, permissions, and access (Active Directory, Azure AD, email systems) Document issues, resolutions, and procedures within the IT knowledge base Escalate complex technical issues ...