1 of 1 Permanent Hardware Maintenance Jobs in Bedfordshire

w ill be to attend client sites around the country , predominantly London . You are expected to respond to reactive issues and complete the successful installation of both IT hardware to meet client requirements & taking ownership of issues and ensuring the clients expectations and both set, met and exceeded providing a quality service first time, every time . As … on and resolve escalated Helpdesk Tickets. Delight clients with a friendly, quick, and helpful experience. Provide advanced on-site troubleshooting and installation/removal of equipment. Perform on-site hardware maintenance and support. Handle 2nd line support tickets during periods of low-ticket volume Use of Ticketing System : Use the ticketing system to work on and resolve Helpdesk … how technology is used to provide services. Advanced understanding of operating systems, business applications, printing systems, and network systems. Advanced diagnosis skills of technical issues related to end-user hardware & software and network devices. Advanced experience and understanding of structured cabling (tidy cable management is a must ). Advanced experience installing and maintaining networking and VoIP equipment. Advanced experience More ❯