5 of 5 Permanent ITIL Jobs in Bedfordshire

Shavlik or similar products. Experience supporting enterprise infrastructure services, including licensing and printing platforms. Basic network switch configuration experience. A good understanding of ITIL change management and controlled change processes. Strong troubleshooting and problem-solving skills. The ability to prioritise work across operational support and project delivery. Excellent communication skills ...

direct supervision. Ability to work in a rapidly changing environment Ability to multi-task and context-switch effectively between different activities and teams Strong ITIL foundation, Continual Service Improvement and Total Quality Management experiences. C) Nice to Have Experience with scripting. Experience in SQL, PL/SQL. Experience on Exadata ...

administration/attestation and implements security improvements/mitigations in-line with corporate standards Applies Incident, Change, and Problem Management lifecycles in line with ITIL best practice Supports our Audit & Regulatory Compliance obligations and Risk Management frameworks by providing evidence, escalating potential concerns, identifying and implementing any solutions as necessary. ...

fully documented in PSA tool Escalate tickets where necessary to 2nd/3rd Line support Update and create Knowledge Management documentation Required skills: ITIL knowledge Understanding of hardware, software, network and infrastructure technologies Office 365 support and administration Microsoft Windows 10/11 support and administration Proven experience … Technical certifications advantageous (Microsoft/Cisco/AWS/CompTIA) Clean driving licence and own car essential due to location Desirable experience: ITIL v4 Foundation Connectwise/IT Glue/Continuum/Brightguage Watchguard Firewalls DUO MFA Acronis Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...

Contribute to solution design, HLD/LLD, implementations and technical projects. Act as a technical escalation point and subject matter expert. Work within an ITIL-based service environment, supporting SLAs, KPIs and change/problem management. Participate in a 24/7 on-call rota. Build strong customer relationships … Azure Windows/Linux servers VMware ESXi/vSAN Load balancing and network monitoring Defender/Sentinel/SIEM HLD/LLD documentation ITIL, incident/change/problem management About You You'll be a proactive, self-motivated Network Engineer with: Strong troubleshooting and problem-solving skills Excellent communication ...