2 of 2 Permanent ITSM Analyst Jobs in Belfast

have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman’s Belfast office. Information Technology team – Belfast The core of the global technology departments mission is to provide stable, reliable, and secure platforms and services … across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. ...

Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the Global Service Desk function. You will administer ITSM processes, coordinate governance forums and ensure records and evidence are captured. You will work with ITIL, change, problem and design into service, delivering ...