4 of 4 Permanent Microsoft Office Jobs in Belfast

who is adaptable to a fast-paced and changing environment Good planning, time management and prioritization skills Able to work independently and liaise with other departments Good knowledge of Microsoft Office applications (advanced MS Excel experience) and other productivity tools (Intapp knowledge is an advantage) Proficient in using data visualization tools and techniques (e.g., Tableau, Power BI More ❯

Required skills and Experience Experience of database use (preferably SQL Server) Experience working in customer service in an IT environment Experience in using and supporting Windows OSand Windows Office applications Experience in dealing with customers face-to-face, online, or by telephone Exceptional interpersonal andcommunication skills, both … verbal and written Proven strong analytical, problem-solving, logical thinking and decision-making skills Evidence of effective organisational, planning and personal time management Computer literate in the use of Microsoft Office work processing and spreadsheet software as well as e-mail, the internet and Microsoft Windows We offer: Life Assurance and Group Income Protection Private medical More ❯

Essential Criteria: Minimum 2 years’ customer service centre experience Minimum 1 year customer service centre experience within a Quality Assurance/Performance Improvement Coach Role Strong computer literacy including Microsoft Office Suite Desirable Criteria: (used in the event of high-volume applications) 2+ years’ contact centre experience within a Quality Assurance/Performance Improvement Coach Role A More ❯

Work towards established department KPIs. Qualifications Good organisation and ability to multitask. A good team player & can-do attitude. Strong attention to detail and consistent accuracy. Good knowledge of Microsoft Office Products. An ability to demonstrate initiative in problem solving Additional Information A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that More ❯