IT Support Analyst JBLE1 NI
- Hiring Organisation
- 3173 Company Limited
- Location
- Belfast, UK
Diagnose and resolve issues across Windows, printers and peripherals, mobile devices, and standard business applications. Support Microsoft 365 services (Office suite including Outlook, Teams, OneDrive, and SharePoint), resolving configuration and user experience issues. Support approved third-party applications (e.g., Adobe), including installation, updates, and licensing queries. Troubleshoot connectivity issues … Strong troubleshooting skills across Windows, laptops/desktops, printers, and common end-user issues. Working knowledge of Microsoft 365 (Office suite including Outlook, Teams, OneDrive, SharePoint) and day-to-day user administration. Understanding of identity and access management in Microsoft Entra ID (Azure AD), including passwords, groups, and MFA. ...