belfast, antrim, United Kingdom Hybrid / WFH Options
JELD-WEN UK
role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce Business ProcessImprovement Manager to join the team. The successful candidate must be fluent in English and German but can be based anywhere in Europe. … role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience … in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to simplify complex concepts and processes. We offer this role on a permanent basis, working remotely, with a competitive salary, 25 days holiday, up to More ❯
belfast, antrim, United Kingdom Hybrid / WFH Options
Liaison Group
and cost. Stakeholder Engagement Build and maintain strong relationships with stakeholders, offering guidance and gaining alignment as needed. Documentation Produce thorough project documentation and process maps tailored for different audiences. Meeting Facilitation Organize and lead project meetings, workshops, and calls with both internal and client teams. ProcessImprovement Champion the Liaison Way of Working, contributing to ongoing process and documentation enhancements to support team growth. EXPERIENCE & SKILLS Proven experience managing the full lifecycle of a range of projects with knowledge of multiple project management methodology. Fast learner with a proactive mindset, capable of owning project tools … and driving process improvements. Self-motivated and able to work independently with minimal supervision. Skilled in guiding and influencing stakeholders to navigate and resolve project challenges. Experienced in leading the execution of a portfolio of projects and/or service initiatives. Strong critical thinking and problem-solving abilities, backed More ❯
functions to identify and deliver sustainable long term value through optimised planning, reporting and analytics. Global Business Services - Developing high performing operating models through process simplification, standardisation and leveraging enabling technologies. Finance Strategy and Operating Model - Development of a digital finance vision; target operating model; case for change, benefits … following packages is required - SAP S/4HANA, SAP Business Planning and Consolidation, Oracle ERP, Oracle Hyperion Planning, Anaplan, Tableau, Blue Prism, Automation Anywhere Processimprovement experience in one or two of the following areas: Transactional processing: Order to Cash; Procure to Pay; Record to Report Financial planning … financial planning and analysis Programme/project management for large scale business transformation Reporting transformation using Business Intelligence, data analytics and visualisation tools Robotic Process Automation What we offer Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We More ❯
ensuring functionality, scalability, and alignment with our business goals. The ideal candidate is not only a Workday expert but also a strong communicator and process improver with a global mindset. Key Responsibilities: System Maintenance: Ensuring the HRIS is functioning correctly, performing regular maintenance, and troubleshooting technical issues. Data Entry … including ownership of the HR ticketing system . Ensure timely resolution of user issues, root cause analysis, and improvements to reduce recurring issues. Continuous Improvement & Optimization : Identify opportunities to improve system performance, data quality, and user experience. Recommend and implement enhancements to make Workday more effective , including automation, streamlined … workflows, improved reporting, and simplified user interfaces. Drive data integrity and global HR process harmonization. Global Stakeholder Engagement : Work closely with regional HR teams, IT, Payroll, and business leaders to understand and align system functionality with local and global requirements. Train HR and business users globally on system capabilities More ❯
effectively. Monitor and report key performance indicators (KPIs) related to data quality and project progress. Present findings and recommendations to project leads and stakeholders. ProcessImprovement: Identify challenges in data and processes, recommending opportunities for improvement. Support initiatives aimed at fostering a "Data as an Asset" culture across … technical audiences. Expertise in creating and managing project plans with defined timelines, milestones, risks, and contingencies. Experience in developing cross-functional partnerships and delivering process improvements. Desirable: Familiarity with Identity Security Cloud (ISC) or similar identity management solutions. More ❯
Responsibilities: Managing and delivering large-scale transformation programmes and projects on time, within budget, and to quality standards. Leading major project activities, including business process design, testing, and end-user training involving cross-functional stakeholders. Building valued relationships with external clients and internal peers, developing a portfolio of high … Agile certifications such as Professional Scrum Master/Product Owner, SAFe Scrum Master/Product Owner are preferred. Multidisciplinary experience including project management, business process design, testing, and training. Excellent stakeholder management and communication skills, with a track record in managing complex stakeholder programmes. Knowledge of project governance and … change management principles. Professional qualifications like PRINCE2 or PMP are desirable. Interest in processimprovement, agile methodologies, and business case development. You must have full work rights in Ireland to be considered. What EY offers Continuous learning to develop your skills. Success defined by you, with tools and More ❯
simplification in our Controls Strategy & Innovation team. This role is central to how we modernize the way we work - delivering real, measurable impact through process automation, AI use cases, and practical redesign of workflows and handoffs. This role will focus on end-to-end operational process improvements, helping … thrives at simplifying complex processes, delivering scalable solutions, and bringing structure to fast-moving, high-impact work. Processing Automation & AI: Own the pipeline for processimprovement ideas, partnering with teams to identify opportunities, design solutions, and implement automation or AI Innovation Intake & Governance: Launch and manage a clear … intake process to prioritize, track, and scale innovation opportunities Simplification: Rethink how our team operates, eliminating handoffs and duplications Execution Support: Partner with other team leads to ensure automation and simplification align with broader team priorities Presentation & Communication: Create clear, simple, and visual PowerPoint updates that showcase innovation progress More ❯
deadlines. Communicates with project staff and clients regarding status of projects. Utilizes project management tools and provides project status tracking and metrics. Contributes to processimprovement efforts. Utilizes good understanding of IT project leadership procedures and concepts and basic knowledge of other technical areas. Applies good understanding of More ❯
infrastructure engineering principles Ability to work with engineers and QA professionals to enhance automation skills Experience in Agile environments and a proactive approach to processimprovement Essential skills include: Proficiency with modern test automation tools such as Apache JMeter, mabl, Testim.io, Testsigma, Selenium, Gatling, LoadRunner, Searchlight Knowledge of More ❯
teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve a variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Provide More ❯
a strong emphasis on automated testing. You will be responsible for driving test automation strategy, developing robust test frameworks, and contributing to the continuous improvement of QA practices across projects.You will serve as a technical expert and hands-on contributor, collaborating with cross-functional teams to embed quality into … results are actionable and clearly communicated to stakeholders. Collaboration and Mentorship Work closely with the QA Lead to align on quality strategy, tooling, and process improvements. Provide technical mentorship to other QA engineers, sharing best practices in test automation and tooling. Participate in code reviews of test scripts and … offer constructive feedback to elevate team output. ProcessImprovement Contribute to the evolution of QA standards, practices, and documentation. Stay current with industry trends, tools, and techniques to enhance the QA function. Suggest and implement improvements to test coverage, test efficiency, and QA tooling. Need to have Bachelor More ❯
project plans, project logs (e.g., risks, assumptions issues, dependencies) and project budgets are managed effectively; Delivery of major project/programme activities, including business process design, testing and end user training involving multiple cross-functional stakeholders. Working directly with clients on a regular basis to help create innovative insights … such as Professional Scrum Master/Product Owner, SAFe Scrum Master/Product Owner Ideal candidates will have multidisciplinary experience including project management, business process design,testing the solution and end user training. Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programmes; Good … understanding of project governance and change management principles; Additional professional qualifications, such as PRINCE2 or PMP, are desirable. Additional areas of interest include: processimprovement, agile methodologies and business case development. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual More ❯
belfast, antrim, United Kingdom Hybrid / WFH Options
Cloud Decisions
security control assessments and remediation activities. Organise Control Evidence : Ensure all control evidence is well-organised and accessible. Notify Deviations : Author notifications of business process and procedure deviations to inform the Information Security team and other relevant parties across the organisation. Risk Analysis Reports : Author analysis reports that define … to ensure dashboards and reporting databases are up to date with current details. System Security Plans (SSPs): Provide support to data and/or process owners in formally documenting the security requirements for information systems, applications, and services. This includes assisting with the scoping, selection and documentation of appropriate … cybersecurity and privacy controls, testing their design and implementation, following a formal authorisation process, and establishing mechanisms for ongoing monitoring and oversight of controls. Compliance/Control Improvement Duties Update Processes : Initiate and coordinate the process to update identified business process breaks/gaps. Enhance Procedures More ❯
efficiency and coverage. Quality Assurance: Ensure that all software products meet the highest standards of quality, performance, and security through rigorous testing and validation. ProcessImprovement: Continuously evaluate and improve testing processes, tools, and methodologies to enhance the efficiency and effectiveness of the testing team. Issue Management: Manage More ❯
customers! We’re lucky to have a very welcoming customer base. A key requirement of the role is to understand their structure, stakeholders, decision-process and procurement processes; Review and manage standard commercial agreements, where necessary and appropriate; negotiate contracts, version control and manage contractual delivery; Ensure compliance with … terms, renewal dates, and key clauses using our CRM; Collaborate with leadership on maintaining and updating contract templates. Renewals Ownership & Automation Own the renewals process for all UK blue light customers, ensuring timely and successful renewals; Lead the design and implementation of a more automated renewals workflow via HubSpot … CRM, including workflows, tasks, email templates, and reporting dashboards; Identify and eliminate manual bottlenecks in the current renewals process to improve efficiency and customer experience; Monitor and act on renewal risk signals; engage customers directly where needed; Partner with teams across the business (finance, CX) to define renewal touchpoints More ❯
of M365 security solutions · Support implementation programs for complex enterprise scale solutions · Integrate cloud applications with security products. Troubleshoot integration issues. · Contribute to overall process improvements and documentation · Candidates must be able to perform system administration operation duties, which may require having a non-traditional working hour · Should have More ❯
career development and technical growth. Identify and eliminate blockers while improving tooling, automation, and development workflows. Promote operational excellence through effective monitoring, alerting, and process improvement. Coordinate cross-team initiatives and ensure successful delivery of complex features. Requirements: Passionate about building products that make a real-world impact. Bachelor More ❯
belfast, antrim, United Kingdom Hybrid / WFH Options
Catch Resource Management
D365 F&O Developer/Technical Consultant to join their internal team on a permanent basis to assist with multiple, new implementations of D365, process improvements and new developments to their ERP estate. This person will be responsible for taking the lead in planning, developing and supporting D365FO solutions. More ❯
with organizational goals. Map existing contact center processes, including workflows for inbound/outbound calls, chat, email, and other communication channels. Develop and maintain process flow diagrams, use cases, and other documentation to support processimprovement initiatives. Identify opportunities to optimize and streamline processes using the CCaaS More ❯
belfast, antrim, United Kingdom Hybrid / WFH Options
SaaScend
4+ years of experience Strong experience as a Salesforce Administrator, with Salesforce Administrator certification (ADM 201 or equivalent). Strong background in automation and processimprovement initiatives. Demonstrated ability to manage change and train users effectively. Familiarity with SaaS platforms and their integration with Salesforce and any marketing More ❯
belfast, antrim, United Kingdom Hybrid / WFH Options
Willmott Dixon
and contractual support to the organisation through the end-to-end management of the procurement process. • Reviewing spend, identifying areas for cost savings, internal process improvements and improved supplier performance. • Reviewing and negotiating optimum commercial terms for Willmott Dixon. • Defining and implementing guidelines and procedures for ensuring compliance and More ❯
project estimates, resource plans and status reports. Interfaces with senior project staff and client senior management teams regarding status of projects. Recommends and oversees process improvements. Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards. Provides expertise in area and an More ❯
teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards Build and More ❯
belfast, antrim, United Kingdom Hybrid / WFH Options
CD Recruitment
stock management Help mentor junior team members and share campaign learnings Provide client feedback to the product team to help shape future development Support processimprovement and efficiency initiatives across the CS function What Does Success Look Like? You become a trusted partner to key French-speaking accounts … met, and insights are clearly communicated. You’re highly organised, able to manage multiple timelines, and contribute to internal growth through knowledge-sharing and process refinement. Your relationships lead to repeat business and long-term client partnerships. What You’ll Bring: Fluent French and English (written & verbal) 2+ years … in a client-facing, post-sales or project delivery role Experience managing digital campaigns or working with beauty/FMCG brands A highly organised, process-oriented mindset with strong attention to detail Strong communication, relationship-building, and problem-solving skills Comfort working in a fast-paced, deadline-driven environment More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Brook Street UK
terminals and are responsible for training, assisting, and escalating to proper parties when needed. Duties and Responsibilities Provide client support via email and telephone Process all technical enquiries, orders, and general administration timely and accurately Coach customers to be product experts so they become increasingly self-sufficient Taking the … appropriate action to ensure customer expectations are fully delivered Liaising with internal teams as required Contribute to processimprovement in technical support by identifying sources of merchant issues, recognising trends, and sharing reports with the Leads and Manager Qualifications Prior experience where you can demonstrate your passion for More ❯